COLUMBUS, Ohio — On a recent afternoon, April Polk was driving to a doctor’s appointment when her assistant flagged something in her business inbox: a grant application, the kind of funding opportunity a small retailer cannot afford to miss.
The assistant offered to fill it out while she drove.
“She’s like, ‘Hey, I can go on there and I can apply, and if I have any questions about what they’re asking, I’ll be sure to ping you. But other than that, I got it. Go ahead and head to the doctor,'” said Polk, the founder of JaeLuxe Shoetique. “I would’ve never been able to do that.”
The assistant…
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